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Frequently Asked Questions


Read our answers to frequently asked questions about Kauai Shores Hotel.

What are the check-in and check-out times?

Our check-in time begins at 4PM. Check-out is 11AM.

Is there a resort fee?

Yes. Resort fee: USD 22 per accommodation, per night

What does the resort fee include?

Resort fee includes:

  • Bell service
  • Bicycle rentals from 7 am to 6 pm
  • Chilled water (lobby)
  • Concierge services from 7:30 am to 5:30 pm daily
  • Daily local newspaper (lobby)
  • In-room coffee (4 Kuerig pods daily)
  • In-room bottled water on arrival (2)
  • In-room safe
  • Local and toll-free calls
  • Outdoor yoga (available daily at 8:30 am – oceanfront lawn)
  • Self/valet parking
  • Extreme high-speed Wi-Fi access throughout hotel

Are children welcome?

Children are welcome. Children 18 years old and younger stay free when using existing bedding.

What are the bedding options available for each room type?

Standard, Garden, Pool, and Ocean View rooms all have either 1 King sized bed or 2 Queen beds.

The Deluxe Garden with Kitchenette has 2 Queen sized beds.

Bedding requests are based upon availability and are not guaranteed.

Do you have a microwave/refrigerator in the rooms?

All of our rooms are equipped with a mini refrigerator, however, our Deluxe Garden View Studio with Kitchenette is the only room that contains a full-size refrigerator plus microwave. A shared microwave is available for guest use within our convenience store or laundry room.

Do you offer shuttle service from and to the airport?

Yes. Make your arrival a special time with airport shuttle service by SpeediShuttle. Make Your Reservation.

Where is Kauai Shores Hotel located?

Kauai Shores Hotel is located at 420 Papaloa Road in Kapaa Town.

How do I get to Kauai Shores Hotel from the Airport?

From Lihue Airport, head southeast to Ahukini Road toward Hoolimalima Street. Sharp left to stay on Ahukini Road, turn right onto HI-51 North and continue onto HI-56 North for approximately 4 miles. Turn right onto Papaloa Road just before the Coconut Marketplace. Driving directions via Google Maps is available here.

Is Parking Available?

Yes. Parking is available in our lot as self-park, or via valet service. Parking is included in our resort fee.

Are Rooms for the Disabled Available?

Yes. Kauai Shores Hotel has ADA rooms available for the handicapped upon request.

Internet Connection?

Extreme high-speed wireless internet is available throughout the hotel, as well as within guest rooms.

Can I rent a car at the hotel or nearby?

Car rental is available with a third-party vendor. Check with our front desk or concierge for more details.

Is dining available at the hotel?

Is dining available at the hotel?
Yes. Lava Lava Beach Club is located adjoining the lobby and is open for breakfast, lunch and dinner. Lava Lava Beach Club also has a full bar open for happy hour. Live music is available every evening. Click here for more information.




The safety and well-being of our guests and staff is our highest priority. View our Aloha Clean Promise and our latest Safety Policies.
The safety and well-being of our guests and staff is our priority.
View our Aloha Clean Promise and our latest Safety Policies.